REFUND
Refundable with less than 1 hour of learning time on AlteX Academy, within 24 hours of purchase.
EXCHANGE
Exchange not applicable for online course.
HOW
Contact training@altexacademy.com with your full name, email address, and course name for Refund requests.
AlteX Academy online courses are cloud based. Videos, Graphics Material or Interactive Material such as glossary and quiz are not available for download. A package of downloadable course files is provided in Course Orientation Module where applicable. Standard computer programs such as Microsoft Word and PDF are required to complete AlteX Courses. Internet speed of 10 Mbps or more is recommended for optimal learning experience. Please allow time for loading course module if your internet speed is less than 10 Mbps. Internet service interruption may disrupt course learning progress