Privacy Policy

OVERVIEW

This website is operated by AlteX Technologies Inc. Throughout the site, the terms “the Site” “we”, “us” and “our” refer to AlteX Technologies Inc. AlteX Technologies Inc. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following privacy policy, including those additional privacy policies referenced herein and/or available by hyperlink. These privacy policies apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
At AlteX Technologies Inc., we are committed to providing our customers with exceptional service. As providing this service involves the collection, use and disclosure of some personal information about our customers, protecting your personal information is one of our highest priorities. While we have always respected our customers’ privacy and safeguarded their personal information, we have strengthened our commitment to protecting personal information.
This privacy policy has been developed to comply with Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”). PIPEDA sets out rules for the collection, use and disclosure of personal information in the course of commercial activity as defined in the Act.
Please read these privacy policies carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these privacy policies. If you do not agree to all the privacy policies of this agreement, then you may not access the website or use any services. If these privacy policies are considered an offer, acceptance is expressly limited to these privacy policies.
Any new features or tools which are added to the current site shall also be subject to the privacy policies. You can review the most current version of the Privacy Policy at any time on this page. We reserve the right to update, change or replace any part of these privacy policies by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is using Ecwid E-Commerce Platform. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Our learning management system is hosted using Talent LMS. They provide us with the online learning platform that allows us to product our products and services to you.

SECTION 1 - PERSONAL INFORMATION

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
When you visit AlteX Learning Portal or Learning Management System, we automatically collect information about your learning activities and progress, including but not limited to information about your log-in activities, learning time for course content, assessment performance, and completion status.
We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

– We may use other technologies when deemed appropriate.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

SECTION 2 - USE OF YOUR PERSONAL INFORMATION

Your Order Information is used to fulfill any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations.
Additionally, we use this Order Information :
– To communicate with you;
– To screen our orders for potential risk or fraud;
– When in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services.
– In legal notices or proceedings as states in SECTION 10 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS and SECTION 13 – PROHIBITED USES of our Terms and Conditions.
– To improve and optimize our services.

SECTION 3 - SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described in SECTION 2 – USE of YOUR PERSONAL INFORMATION. This includes but not limited to ecommerce analytics, Google Analytics, and any other third party service providers.
We share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

SECTION 4 - BEHAVIOURAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: optout.aboutads.info

SECTION 5 – EUROPEAN RESIDENT

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact at training@altexacademy.com

SECTION 6 - DATA RETENTION


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information by contacting us at training@altexacademy.com.

SECTION 7 - CHANGES

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

SECTION 8 - MINORS

The Site is not intended for individuals under the age of 16.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any rights of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 11 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 12 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 13 - CONTACT US


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Officer at training@altexacademy.com or by mail at the address provided below:

AlteX ACADEMY
[Re: Privacy Compliance Officer]
3800 Lloydtown-Aurora Rd, King, ON, L7B 0E7